Terms of Service

These Terms of Service ("Terms") govern access to and use of the Víndica platform ("Service", "we", "our"). By creating an account or using the Service, you represent that you have read, understood, and fully accepted these Terms. If you do not agree, you must not use the Service.

Víndica is a market intelligence tool aimed at fashion brands and retailers. The Service collects, processes, and presents public data available on third-party websites (fashion stores and brands), such as prices, stock availability, product catalog, promotions, and changes over time, with the goal of reconstructing these stores' history in the market.

The Service has no relationship, partnership, affiliation, or endorsement with the brands and stores whose public data is monitored. All mentioned brands belong to their respective owners and are cited solely for reference and market analysis purposes.

To use the Service, you must create a personal account and may, optionally, create a team account to collaborate with other members. Each user may own at most one (1) team account. You are responsible for keeping your access credentials confidential and for all activity carried out under your account.

Team accounts have a member (seat) limit defined according to the contracted plan. To invite members beyond your plan's limit, you will need to upgrade your subscription.

The Service is offered on a paid subscription basis, with recurring billing (monthly or annual) according to the chosen plan. Some plans include additional per-seat charges proportional to the number of active users.

Subscriptions renew automatically at the end of each billing cycle unless canceled in advance by the user. Cancellation can be done at any time from the billing dashboard and takes effect at the end of the current cycle. Amounts already paid are not refunded, except where required by law.

The data presented in the Service is obtained from public sources on the internet through automated collection. We do not guarantee that this data is complete, accurate, up to date, or error-free, as it depends on the availability and content published by third parties, which may be changed, removed, or experience instability at any time without prior notice.

The Service is intended solely for informational and decision-support purposes. Any commercial, strategic, or financial decision made based on the data or analytics provided is the sole responsibility of the user. We are not liable for losses, damages, or harm resulting from the use or unavailability of the data presented.

The platform, its design, brand, software, and the analytics, metrics, and indicators derived from processing the collected public data (data aggregated and processed by us) are our exclusive property or that of our licensors. Reproduction, distribution, resale, or commercial exploitation of this content without prior written authorization is prohibited.

Use of the Service must comply with our Acceptable Use Policy, which sets out prohibited conduct, including attempts at reverse engineering, unauthorized automated collection of data from the platform, and resale of data without permission.

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential damages, including lost profits, arising from the use or inability to use the Service. Our total liability, where applicable, is limited to the amount paid by the user in the 12 (twelve) months preceding the event giving rise to the claim.

You agree to hold us harmless and indemnify us against any claims, losses, or damages arising from misuse of the Service or violation of these Terms.

We may suspend or terminate access to the Service in the event of a violation of these Terms, fraudulent use, or non-payment. You may close your account at any time from your account settings.

We may update these Terms periodically. Material changes will be communicated by email or platform notice. Continued use of the Service after a change constitutes acceptance of the new Terms.

These Terms are governed by the laws of the Federative Republic of Brazil, including the General Data Protection Law (Law No. 13,709/2018) and the Brazilian Civil Rights Framework for the Internet (Law No. 12,965/2014). The courts of the user's domicile are elected as the venue where the user is a consumer, or the venue defined in a specific contract for other cases.

Víndica provides an AI assistant ("Agent") that answers natural-language questions based on the market data processed by the platform. The Agent is powered by the Gemini model (Google) and a fallback provider, and does not use conversation content or personal data to train AI models.

The Agent's responses are generated automatically and may contain inaccuracies, incorrect interpretations, or outdated information. They are for informational and decision-support purposes only; the user is responsible for verifying the information before relying on it for any business decision, subject to the same disclaimers as Section 5.

Questions about these Terms can be sent to contato@vindica.app.